Olivia Roberts

Olivia Roberts

Client Success Manager (Canada)

About Olivia
Olivia Roberts is the Client Success Manager for GD Coders (Canada). With over 6 years of experience in client relations and account management, Olivia is dedicated to delivering exceptional client experiences. She works closely with clients to ensure their needs are met and their expectations exceeded, driving customer loyalty and long-term partnerships for GD Coders in Canada.

Best Skills

89
Client Relations
76
Problem Solving
80
Customer Retention
95
Relationship Building

Work Experience

  • Senior Client Manager
    Synergy Solutions (January 2017 – December 2019)

    Managed high-priority client accounts, providing tailored solutions and ensuring optimal project delivery.

  • Client Relations Lead
    EngageTech Solutions (1January 2020 – March 2022)

    Led communication efforts and managed multiple client accounts, consistently achieving high levels of customer satisfaction.

  • Client Success Manager (Canada)
    GD Coders (April 2022 – Present)

    Overseeing client success initiatives and delivering personalized account management to ensure long-term relationships and success for Canadian clients.